Doodl Space (“we,” “us,” and “our”) is committed to protecting Your legal rights of privacy and data protection with regard to your personal information that you provide to us when accessing or using our Services, products or this website. This privacy policy (this “Policy”) contains information on how we collect, use and process the information that we gather during your visit to or use of the services of this website “https://doodlspace.com” (“Website”), your access and usage of our platform and the choices you make about the way your information is collected and used.
Any Service availed by the Users of the Platform, inclusive of the Creators, Customers on the Platform, and the visitors who visit the page (“You” or “Your” or “User”)  through the Platform, is conditioned upon Your acceptance of the terms and conditions contained in Terms of Usage of the Company as available on the Platform and this Policy.

This Privacy Policy shall be in compliance with the General Data Protection Regulation (GDPR) in effect from May 25, 2018, and any and all provisions that may read to the contrary shall be deemed to be void and unenforceable as of that date. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Site. If you have any questions or concerns regarding this Privacy Policy, you should contact our Customer Support Desk at [email protected]

Index:

• Personal Information
• Information We Collect
• Our Use Of Your Information
• How Information Is Collected
• External Links on The Platform
• Cookies
• Google Analytics
• Google AdSense
• Your Rights
• Compliances 
• Confidentiality
• Other Information Collectors
• Our Disclosure of Your Information
• Accessing, Reviewing and Changing Your Profile
• Security
• Severability
• Amendment
• Consent Withdrawal, Data Download & Data Removal Requests
• Contact Us

ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED 

HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATORS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER.

INFORMATION WE COLLECT

We are committed to respecting Your online privacy. We further recognize Your need for appropriate protection and management of any Personal Information You share with us. We may collect the following information: 

1. Personal data including but not limited to Name, Email Id, Mobile Number, Address billing and/or credit card information, etc., which may be used when you purchase products and/or services and to deliver the services you have requested. Please note that confidential information such as the CVV/PIN Number and the net banking credentials will not be stored by Us.
2. Financial Information shall be collected using third-party intermediary PCI-DSS compliant service providers. The payment information is provided directly by You, via the Platform, into the PCI/DSS-compliant payment processing service to which the Company subscribes, and the Company does not, itself, process or store the payment information, except as stated herein.
3. If You are a passive User of the Platform and do not register for the Services, then the Platform may still collect, process, and store Your Non-Personal Information.
4. Information collected through permission derived by the website for Location access, and storage permissions etc.
5. Tracking Information such as, but not limited to the IP address of your device and Device ID when connected to the Internet. This information may include the URL that you just came from (whether this URL is on the website or not), which URL you next go to (whether this URL is on the website or not), your computer or device browser information, and other information associated with your interaction with the website;
6. If You are a current or former employee of the Company or a job applicant the Employee Privacy Policy describes the Personal Data that the Company collects from or about You, and how We use and to whom We disclose such Personal Data, from the point at which You make an application to work with Us (e.g., in Your application) and throughout Your employment with Us (e.g., through on-boarding, using our systems, and signing up for benefits).
7. Details of website usage for analytics.
8. When You use the platform, We may require you to connect your Google Account via Google’s OAuth Integration for us to receive data from your connected Google Analytics and Google Search Console which used to enable certain parts of the platform.
9. If You contact Our customer support team, then, We will collect and store the contact information You give them (generally Your name, mobile number, and e-mail address) and information about the Services availed by You. We will also store the communications You have with Our customer service team and any additional information in those communications for training purposes and in order to improve the Services provided by Us. We recommend You to not share any Sensitive Data, including but not limited to, financial information, such as credit card number, OTPs, login passwords, and other sensitive information in Your correspondence with Our customer support team.
10. If You post any comments or content on our Platform, You should be aware that any information, including Personal Data You choose to provide there, may be read, collected, or used by the third parties. We are not responsible for the information You choose to submit, and we cannot guarantee that third parties have not made copies of or will not use such information in any way.

This privacy policy also applies to data we collect from users who are not registered as members of this website, including, but not limited to, browsing behaviour, pages viewed etc. We also collect and store personal information provided by You from time to time on the website. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including: 

1. To enable the provision of services opted for by you;
2. To enable the viewing of content in your interest;
3. To communicate the necessary account and service-related information from time to time;
4. To allow you to receive quality customer care services and data Collection;
5. To comply with applicable laws, rules and regulations;

Where any service requested by You involves a third party, such information as is reasonably necessary by the Firm to carry out Your service request may be shared with such third party. We also do use your contact information to send you offers based on your interests and prior activity and also to view the content preferred by you. We may also use contact information internally to direct its efforts for service improvement but shall immediately delete all such information upon withdrawal of your consent for the same through the ‘unsubscribe’ button or through an email to be sent to “[email protected]”

To the extent possible, we provide You with the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the website and opt-out of any non-essential communications from the website. 

Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.

OUR USE OF YOUR INFORMATION

The information provided by you shall be used to provide and improve the service for you and all users.

1. To maintain the platform
2. To verify your identity
3. To evaluate the quality and competence of Our personnel
4. To resolve any complaints, You may have and ensure that You receive the highest quality of Services
5. To notify You about changes to Our Platform and providing updates
6. To allow You to participate in interactive features of Our Platform when You choose to do so
7. To provide analysis or valuable information so that We can improve the Platform
8. To monitor the usage of the Platform
9. To detect, prevent, and address technical issues
10. To analyse usage patterns and user preferences by compiling and analysing aggregate statistics in respect of the use of Our Platform for our internal use
11. To improve User experience by communicating with you about Your account and activities on the Platform via phone, email or chat on Our Platform
12. To notify You about new products and features
13. To ask for ratings and reviews of the Services and the Platform
14. To comply with legal and regulatory regulations, including customs and GST requirements
15. Business or Research Purposes: Personal Data is used for business or research purposes, including improving and customizing the Platform for ease of use and the products and Services offered by Us. We may archive this information to use it for future communications for providing updates and/or surveys
16. Legal obligations: Our processing of Your Personal Data is necessary in order to allow Us to comply with a legal obligation or to protect the vital interests of Our Users. For instance, where We are required to retain business records for fixed periods of time in order to comply with local legal requirements.
17. Aggregating information/Anonymized data: We may aggregate certain information and analyse it in a manner to further accentuate the level of Services to Our customers. This Information includes the average number of Users of the Platform, the average clicks of the Services, the features used, the response rate, and other such statistics regarding groups or individuals. In doing so, We shall not be making disclosures of any Personal Data as defined in this Policy
18. In certain limited situations, We rely on Your consent in order to process Your Personal Data. We seek Your consent at the time of provision, and such processing will only be performed where consent is secured.
19. (collectively referred to as “Legitimate Purpose”)

For more details about the nature of such communications, please refer to our Terms of Service. Further, your data and Sensitive Personal data may be collected and stored by Us for internal records. 

We use Your tracking information such as IP addresses, and or Device ID to help identify you and to gather broad demographic information and make further services available to you. 

We will not sell, license or trade Your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law. 

Information collected via Our server logs includes users’ IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization and targeting tools to understand how users engage with our website so that we can improve it and cater personalized content/ads according to their preferences.

HOW INFORMATION IS COLLECTED

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request us to elucidate the purpose of collection of said personal information, pending the fulfilment of which you shall not be mandated to disclose any information whatsoever. 

We will collect and use your personal information solely to fulfil those purposes specified by us, within the scope of the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfilment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned. 

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

DISCLOSURE AND SHARING OF INFORMATION

We do not rent, sell or disclose or share any Personal Data that We collect from You with third-parties, save and except in order to provide You with the Services or for the Legitimate Purposes as specified above. Any such disclosure, if made, shall be in accordance with this Policy and as per the procedure prescribed by applicable law and in compliance with our legal obligations. We may share Your Personal Data in the circumstances and for the purposes as specified hereunder:

We shall share the Personal Data to the third-party service providers/vendors to provide You with the Services and to effectuate any activities that fall under the Legitimate Purpose for which such Personal Data has been collected.

When compelled by law: We may disclose any Personal Data provided by You on the Platform to relevant authorities as may be deemed to be necessary or appropriate: under applicable law, including laws outside your country of residence; to comply with legal process; to respond to requests from public and government authorities including public and government authorities including public and government authorities outside your country of residence in accordance with applicable laws; and for the purpose of verification of identity or for prevention, detection, and investigation, including cyber incidents, prosecution, and punishment of offences under applicable law.

Merger or Acquisition: We may share Personal Data upon merger or acquisition of the Company with another company. We shall transmit and transfer the Personal Data upon acquisition or merger of the Company with another company.

With Our service providers: We may share Personal Data with other service providers on a need-to-know basis, subject to obligations of confidentiality for the provision of Services. We hereby clarify that the Company works with institutions, vendors, partners, advertisers, and other service providers, including but not limited to those who provide products or services such as contact information verification, website hosting, data analysis, providing infrastructure, information technology services, auditing services, and other similar services, in different industries and categories of business by virtue of lawful contracts instituted between such third parties and Company to improve our product and services. Accordingly, We may share Your Personal Data with such service provider in order to provide You with Services. However, these service providers will not be authorized to use or disclose such Personal Data except as necessary to perform the Services on Our behalf or comply with legal requirements.

Employees/Agents of Company: We follow a strict confidentiality policy with regard to the disclosure of confidential information to Our employees or other personnel. There may be situations where We may disclose the confidential information only to those of Our employees and other personnel on a need-to-know basis. Any breach of confidential information by the employees, or personnel within the Company is dealt with stringently by Us.

We use third-party analytics services to evaluate Your use of the Platform, compile reports on activity, collect demographic data, analyse performance metrics, and collect and evaluate other information relating to the Platform and internet usage. These third parties use Cookies and other technologies to help analyse and provide Us the Personal Data and, in some cases, connect such Personal Data with other data held by Our or third party environments. You consent to the processing of Personal Data about You by these analytics providers in the manner and for the purposes set out in this Policy.

EXTERNAL LINKS ON THE PLATFORM

The website may include advertisements, hyperlinks to other websites or resources. We have no control over any other website or resources or contents available on these other websites, which are provided by companies or persons other than Us. You acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and do not endorse any advertising, services/services or other materials on or available from such website or resources. You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, services or other materials on, or available from, such websites. These external third-party websites and resource providers may have their privacy policies governing the collection, storage, retention and disclosure of Your Personal Information that You may be subject to. We recommend that you enter the website and review its privacy policy.

TRANSFER OF INFORMATION

Your Personal Data may be transferred to Our Affiliated Entities or Our business partners and service providers from time to time for Legitimate Purposes identified in this Policy.

Your Personal Data may be transferred to, and maintained on computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Policy followed by Your submission of the Personal Data represents Your agreement to such transfer.

We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Policy, and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place to protect Your Personal Data as per applicable laws.

YOUR RIGHTS

You can always choose not to provide the requested Personal Data to Us, and it may however result in You not availing certain features of, or the entire, Services. You retain several rights in relation to Your Personal Data as provided under applicable law. We will take reasonable measures to delete Your Personal Data from Our records. We will keep certain records/information pertaining to payment or Service matters wherever necessary in order to ensure compliance with applicable laws or to exercise, defend or establish Our rights. You can exercise the following rights by writing to Us at [email protected]:

1. access, confirm, and review Personal Data You may have provided;
2. correct Personal Data that may be inaccurate or irrelevant;
3. deletion and erasure of Your Personal Data from the publicly available pages of the Platform;
4. receive Personal Data We hold about You in a portable format;
5. object to or restrict any form of processing You may not be comfortable with;
6. opting out of marketing or promotional communication;
7. withdraw Your consent provided under this Policy.

If You want to withdraw Your consent or raise any objection to the use of Your Personal Data for receiving any direct marketing information to which You previously opted-in, You can do so by contacting our customer support at above mentioned addresses. If You withdraw/object Your consent, Our use of Your Personal Data before You withdrew/objected shall still be lawful.

The Users located in European Countries have the right to complain to a data protection authority about Our collection and Use of Your Personal Data and Sensitive Data in accordance with GDPR.

COOKIES

We use data collection devices such as “cookies” on certain pages of our Website. “Cookies” are small files sited on your hard drive that assist us in providing customized services. We also offer certain features that are only available using a “cookie”. Cookies can also help us provide information that is targeted to your interests. Our Website uses session cookies to ensure that you have a good experience. These cookies contain a unique number, your ‘session ID’, which allows our server to recognize your computer and ‘remember’ what you’ve done on the site. The benefits of this are:

1. You only need to log in once if you are navigating secure areas of the site.
2. Our server can distinguish between your computer and other users, so you can see the information that you have requested.

You can choose to accept or decline cookies by modifying your browser settings if you prefer. This may prevent you from taking full advantage of the Website. We also use various third-party cookies for usage, behavioral, analytics and preferences data. The following are the different types of cookies used on the Website:

1. Authentication cookies: To identify the user and share the content that he or she requested.
2. Functionality cookies: For the customized user experience and resuming past course progress.
3. Tracking, optimization, and targeting cookies: To capture usage metric on the device, operating system, browser, etc. To capture behavioral metrics for better content delivery. To cater and suggest the most suited services.

GOOGLE ANALYTICS

We use Google Analytics to help us to understand how you make use of our content and work out how we can make things better. These cookies follow your progress through us, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the site. This data is then stored by Google to create reports. These cookies do not store your personal data. 

The information generated by the cookie about your use of the Website, including your IP address, may be transmitted to, and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for us and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. 

The Google Website contains further information about Analytics and a copy of Google’s privacy policy pages. 

GOOGLE ADSENSE

Google AdSense is a tool that allows Website publishers to deliver advertisements to site visitors in exchange for revenue calculated on a per-click or per-impression basis. To do this, Google uses cookies and tracking technology to deliver ads personalized to a Website user/visitor. In this regard the following terms are specified to the Users:

1. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our Website or other Websites.
2. Google’s use of advertising cookies enables us and our partners to serve advertisements to you based on their visit to our Website and/or other Websites on the Internet.
3. You may opt-out of personalized advertising by visiting Ads Settings.
4. All advertisements of third parties on our Website are for informative purposes only and neither the Website nor the Firm guarantees or bears liability for the authenticity of the advertisements.
5. At no point will the Firm permit its Competitors to advertise on the Website
6. You may visit the links in the advertisements at your own risk or choose to not accept the cookies permitting third parties to display their advertisements.

COMPLIANCES

• Indian Compliances

1. This legal agreement is an electronic record in terms of the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions about electronic records in various statutes as amended by the Indian Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
2. This legal document is published in accordance with the provisions of Rule 3 (1) of the Indian Information Technology (Intermediaries guidelines) Rules, 2011 and Rule 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008 that require publishing the Terms of Use and practices for access and usage of any functional Platform.

• GDPR Privacy Rights

The General Data Protection Regulation or GDPR gives certain rights to individuals in relation to their personal data. As available, except as limited under applicable law, the rights afforded to individuals are:

1. Right of access- the right to be informed of, and request access to, the data we process about you,
2. Right to rectification – the right to request that we amend or update your data where it is inaccurate or incomplete,
3. Right to erasure- the right to request that we delete your data,
4. Right to restrict – the right to request that we temporarily or permanently stop processing all or some of your personal data,
5. Right to object – the right to object to us processing your personal data on grounds relating to your particular situation. Along with the right to object to your personal data being processed for direct marketing purposes,
6. Right to data portability – the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another part’s service,
7. Right not to be subject to automated decision-making, the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.

CONFIDENTIALITY

You further acknowledge that the website may contain information that is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point in time.

OTHER INFORMATION COLLECTORS

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our website or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their privacy policies. Since we do not control the privacy policies of the third parties, you are subject to ask questions before you disclose your personal information to others.  

DATA SECURITY

We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Firm. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed.

However, as effective as encryption technology is, no security system is impenetrable. Our Firm cannot guarantee the security of our database, nor can we guarantee that information you provide won’t be intercepted while being transmitted to the Firm over the Internet. 

SEVERABILITY

Each paragraph of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall not affect the remaining paragraphs of this privacy policy.

AMENDMENT

Our Privacy Policy may change from time to time. The most current version of the policy will govern our use of your information and will always be on the website. Any amendments to this Policy shall be deemed as accepted by the User on their continued use of the website.

CHANGES AND UPDATES TO THE POLICY

We may modify or revise the Policy from time to time and shall accordingly notify You of any changes to the Policy by posting the revised Policy on the Platform with an updated date of revision. We shall endeavour to review, revise, update, modify, amend, or correct the Policy on a regular and routine basis, especially whenever a significant update is made to the technology employed by us. You must periodically review the Policy for the latest information on our privacy practices. In the event You continue to use the Platform and Our services after any update in the Policy, your use of the Platform shall be subject to such updated Policy. Your continued usage of Services, post any amendment, would deem to mean that You accept and understand the revised Policy. Further, we retain the right at any time to deny or suspend access to all, or any part of, the Service to anyone who we reasonably believe has violated any provision of this Policy.

CONSENT WITHDRAWAL, DATA DOWNLOAD & DATA REMOVAL REQUESTS

To withdraw your consent, or to request the download or delete your data with us for any or all our services at any time, please email to [email protected]

CONTACT US

If you have any questions or concerns regarding the Terms of Use and Privacy Policy, the practices of the website, or your experience, you should contact us by sending an e-mail to [email protected] or by writing to us at:  

Quarkfarm Communications Private Limited

660-e, 6th Floor, A-Wing, B.D. Patel House, Naranpura, Ahmedabad, Gujarat-380014, India